What's on How to Book Tickets How to book tickets Book Tickets: Online | Through the events page. In person | Visit the Box Office located in the Cathedral Shop. Telephone | Call 01727 890290. Tickets and/or programmes will also be available for all events at the door on the night, unless previously sold out. View Cathedral Box Office Terms and Conditions. How to reset your password Refunds and Exchanges a. Once tickets have been paid for we are unable to provide a refund or exchange (the exception to this is at Sub clause c). b. If you cannot attend a performance we are unable to refund or exchange your tickets. c. If the event is cancelled or rescheduled by us or the promoter due to circumstances beyond our control, you will be entitled to a refund. Refunds must be claimed within 1 month from the date of the event. For tickets purchased through the promoter or their own box office arrangements see their terms and conditions. d. We are unable to refund or exchange tickets booked as part of a discount package. e. Any postage and/or card charges are non-refundable.