Welcome to our new Click & Collect Library service!

Please read this carefully, as we hope that any queries that you may have can be answered here. Read on to find out more!

How to use Click & Collect

Log in to our online catalogue using the Reader number (starting R00) and PIN on your library card.

If you have lost your details or are not yet a member, please email us for help.

log in to catalogue

You can search for and reserve books using the helpsheets below. Members can borrow up to 4 books at a time. 

You will be emailed by our Library team when your books are ready for collection. If you have not received an email from our Library recently, it means that we do not have a current email address for you. Please email us when you have reserved online so that we can update your record and let you know when your books are ready.

Standard loans are issued for 2 months, although short-term loans are for 2 weeks only. Loan times start when your books are issued and you receive an email from us, and you will be informed of your return date. 

Reservations will be made on a ‘first come, first served’ basis. Multiple members may reserve the same book, and the loan will then be issued in turn as it becomes available.

You can also reserve books via email, but we cannot guarantee that the book will still be available or unreserved by the time that we pick up your message.

If you have a book on loan which has not been reserved by someone else, you may renew your book online (see helpsheet below).

Helpsheets

We have prepared some handy helpsheets which take you through how to search for, reserve and renew books. All of them start with the instruction to log in to the main catalogue page, which you can do using the button at the top of this page or via our Library page.  

Search for a book             Reserve a book online             Renew a book

Collections and Returns

You can collect your books from the library during opening hours. Please note that the welcome centre is no longer the collection/drop-off point.

We would appreciate it if you could collect and return your books promptly once you have been emailed to say that your books are ready for collection. Thank you. Any books not collected after 2 weeks will be reshelved. 

Thank you for using our new service

If you have any problems with this service, please email the Library.