Learning Library and Archives Library Click & Collect Service Welcome to our new Click & Collect Library service! Please read this carefully, as we hope that any queries that you may have can be answered here. Read on to find out more! Our Click & Collect service will be resuming on Monday 11 January, and reservations and queries will be processed on Monday and Thursday mornings. How to use Click & Collect Log in to our online catalogue using the Reader number (starting R00) and PIN on your library card. If you have lost your details or are not yet a member, please email us for help. log in to catalogue You can search for and reserve books using the helpsheets below. Members can loan up to 4 books at a time. You will be emailed by our Library team when your books are ready for collection. If you have not received an email from our Library recently, it means that we do not have a current email address for you. Please email us when you have reserved online so that we can update your record and let you know when your books are ready. Standard loans are issued for 2 months, although short-term loans are for 2 weeks only. Loan times start when your books are issued and you receive an email from us, and you will be informed of your return date. Reservations will be made on a ‘first come, first served’ basis. Multiple members may reserve the same book, and the loan will then be issued in turn as it becomes available. You can also reserve books via email, but we cannot guarantee that the book will still be available or unreserved by the time that we pick up your message. If you have a book on loan which has not been reserved by someone else, you may renew your book online (see helpsheet below). Helpsheets We have prepared some handy helpsheets which take you through how to search for, reserve and renew books. All of them start with the instruction to log in to the main catalogue page, which you can do using the button at the top of this page or via our Library page. Search for a book Reserve a book online Renew a book Collections and Returns Collections and returns can be made at our Click & Collect point just behind the Information Desk in the Welcome Centre. This point will be open during Cathedral opening hours. We would appreciate it if you could collect and return your books promptly once you have been emailed to say that your books are ready for collection. This allows us to keep books circulating as well as possible. Thank you. Collections: books will be in clearly-labelled eco-friendly paper bags on the shelf behind the Welcome Centre desk. Please use the sanitiser provided in the centre before picking up your bag. Returns: There is a returns box at the click & collect point. Please place your books in here, and they will be collected. All books are quarantined for at least 72 hours before they can be issued to the next member. Any books not collected after 2 weeks will be returned to the Library. Thank you for using our new service If you have any problems with this service, please email the Library. We are doing everything that we can in order to keep our Library members and Library team safe. The process of returning, quarantining and reissuing books will mean that this service may take longer than usual for us to turn around reservations. Please bear with us as we get things up and running, and iron out any wrinkles as they come along. Thank you for your continued support!