Welcome to St Albans Cathedral - we are delighted you are considering a visit to this wonderful place.

Accessibility for our all our visitors is an important part of our welcome and mission. We are currently working to improve access at the Cathedral as part of our National Lottery Heritage funded project, which means that building work is taking place onsite.

Please find current information about access at St Albans Cathedral below. You can also download the full version of our Access Statement in PDF and Word format.

Download our Access Statement (Word)

Download our Access Statement (PDF)

If you have any feedback about access at the Cathedral, we would be delighted to hear from you. You can get in touch by phone on 01727 890210 or by email [email protected]

We look forward to welcoming you!

Cathedral Entrances
  • There are two step free entrances to the Cathedral: the Welcome Centre Entrance or the West End Entrance.
Lifts and ramps
  • The main Cathedral is mostly based on one level although in some areas wheelchair access requires the use of lifts or ramps.
  • The lifts are self operating, though they feature instructions on how to attract attention if you require further help.
  • Volunteers are on hand to advise on access and can summon help from virgers to provide access ramps.
Accessible Toilets
  • The main wheelchair accessible toilet is located in the Welcome Centre.
  • For further information, please download the full access statement.
Borrow a wheelchair
  • There are a limited number of wheelchairs available near the West End and Abbot's Door entrances to borrow for a visit.
  • These are usually available on a first come first served basis, but please contact the Cathedral Office on [email protected] or 01727 890210.
  • Unfortunately we cannot provide assistance around the Cathedral for wheelchair users.
Guide and Assistance Dogs
  • Guide and assistance dogs are welcome in the Cathedral.
  • There is seating available the Nave, Crossing and Lady Chapel areas of the Cathedral.
Concerts and events
  • Entry to the Cathedral is free
  • The Cathedral offers free tickets to carers for some concerts and events. For more information, contact the Cathedral Box Office on 01727 890290 or [email protected].
  • Find out more about upcoming concerts. 
Hearing loop system
  • There is a hearing loop system for services and concerts.
Large Print Guides
  • There are large print booklets available for Cathedral services.