This year, our Christmas services will be a little different. Please read the important information below to find out how you can book tickets, details for on the day and more.

Due to reduced capacity within the Cathedral, we are asking those who would like to attend our larger Advent and Christmas services to pre-book tickets. All tickets are free of charge. Please read the information below to find out how you can make the most of your visit this Christmas. 

We look forward to welcoming you.

All event information regarding our Christmas programme is subject to the national lockdown finishing on 2 December.

How to book:

Tickets can be booked on our website under each service's event page, where you will also find ticket release dates. Tickets will be capped at 4 within your household bubble. If you don’t already have an account, you will need to create one before you can book tickets.

All children aged one and over will require a ticket.

If you are exempt from wearing a face covering, or require a space for a wheelchair, you will need to book via the Box Office by calling 01727 890290. Please only call from 10am on the general booking release date. This date can be found on the individual service's event page. 

Please note we cannot process general requests for tickets by phone.

Booking will close for all events (bar Advent Carol Service) at 10am 24 hours before each event. Booking for Advent Carol Service will close on Sunday 6 December at 12 noon.

Details of the seating areas:

The booking system will automatically ensure social distancing, taking into account the size of the household booking. Some seats in the Cathedral have a restricted view, but there will be television screens in place at various stations from 19 December. Please see the range of seats below.

  • Centre Nave – most seats have full view
  • Side aisles – restricted or no view (TV screens are in place from 19 Dec)
  • North Transept – no view seats
  • Crossing - most seats have a view of the High Altar
  • Presbytery - most seats have a view of the High Altar

On the night:
  • Please enter via the Welcome Centre (Sumpter Yard, AL1 1BY).
  • Please show your tickets on your smart phone upon arrival, or bring a printed copy of your tickets.
  • Everyone is required to wear a face covering unless they have a medical exemption.
  • Doors will open 30 minutes before the service begins. Please be seated 15 minutes before the service starts, and remain seated for the duration of the service.

Parking information:

Unfortunately, visitor parking is not available at the Cathedral. Details of the closest city-centre car parks are available on the St Albans City and District Council website.

We have limited disabled parking at the Cathedral. If you require a disabled parking space, please contact [email protected]. Information regarding access inside the Cathedral can be found here.


If you are no longer able to use your tickets, please return your tickets ASAP by emailing [email protected] so we can reallocate them. Please include your mobile number in the email in case we need to contact you.